Great customer service. Very easy to shop there.
Helpful staff. Good price.
Sales person # 0191was very nice and respectful. However Ron which is a supervisor made me feel uncomfortable. I was making an exchange on a gift. His statement was"they aren't going to give her any money back". Why did he assume I want money back? Because I was dressed in work clothes ? I just wanted a different color.
Fair clothing selection. Poor customer service due to no sales persons on the floor. This time of year there should be at least one employee per department. At least that's the way I managed my retail store. Perhaps corporate didn't give them a large enough payroll. Or, the manager is cutting hours to get a bonus at the end of the season.
I love shopping here the staff are friendly and helpful and they have lots of great deals!!!
Jcpenney is a US Department Store based in Henderson, North Carolina. Jcpenney is located at 380 N Cooper Dr, Henderson, NC 27536, USA.
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