Very nice employees at this local store!
A very large selection of quality furniture and pretty good prices!
We purchased a couch, love seat and kitchen dinette during the big Labor Day weekend sale so we got an awesome deal and the representatives helping us throughout the process were extremely helpful. About a month after receiving our furniture, we noticed what seemed to be a manufacturer's defect in the table top (splitting wood). Owner, Mr. Britt Sams, who informed us that the manufacturer does not usually warranty the products once they are in the customer's homes, was able to work with the manufacturer to pay for and replace the table for us. We could not be more pleased with the customer service we were shown and will always, when given the chance, refer our friends and family. Thank you Sam's!
went there during a sale, got a good deal but in order to really get a good deal you have to actually get the furniture...We were told about 10 days to 2 weeks waiting time, order time, over a month passes and no furniture, bold face lies and absolutely horrible customer service! You would think they would call us to tell us that the furniture did not make it in on a certain day/date but no we had to call them more than 5 times only to be lied to, finally had to tell them to keep the sectional, tear up our contract, and be done with them, awful experience! No effort sums up my experience with them, they put in "No Effort"...
Sam's furniture has great furniture for a great price. They also have where u can make payments every month but still take it home.
Bought a leather couch sectional over $1000.00 less than 1 1/2 year ago and cushions are sinking in and leather is cracking. Ower of Sams called Manufacture but only would cover if less than year. We have purchased almost all of our furniture from Sams and the owner offerred no resolution. I will never shop locally again. I am digusted that I am out of money spent and couch only lasted over a year. You would think local businesses would stand behind the products they sell and would want to do the right thing by a repeating cash paying customer. Evidently not...Raleigh will get all my future business and word of mouth in the community will get around!
Sams Furniture Mattress Center is a US Lodging based in Henderson, North Carolina. Sams Furniture Mattress Center is located at 515 S Garnett St, Henderson, NC 27536, USA.
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