I'm not sure how this bed and breakfast in still in business if this is how they do business. I'm pretty sure you have to be a regular to get something out of this place.
IN SUMMARY: Don't trust their online calendar. Don't call. I guess you have to go in person...which is inconvenient if you are out of town. If you decide to stay with them, just stay on top of the chain of communication!
When we first put in for a request, I received an email saying that they had received my request and that they would be in touch. I never heard from them. I would check their website calendar frequently to make sure the days were still available. I quickly realized that they don't update their vacancies.
I had put in for a "room request" for a cabin in February 2015. My husband and I were getting married near by and we were going to get the Pirate Cabin Friday night for the groom and some of the groomsmen and he and I were going to stay there after our wedding on Saturday night.
Starting early April I called multiple times, leaving messages inquiring about my request status, and never received a call back. Finally got in touch with a women there who informed me that they had NOTHING open for that weekend and that she was clueless on my request. She said she thought she could shuffle some people around to get us another cabin and that she would let us know. Never heard back. Called her. She was unsure about if she could do it, said she would call back. Never called back. I called back to let her know that we were now ONE WEEK OUT from our wedding and we needed plans in stone, so for her to please let us know so we could make some sort of accommodations. Long story short, I ended up having to get an overpriced, dirty hotel room for the grooms men, and my husband and I had to scramble DAYS before our wedding to find a place to stay the night of our wedding. I emailed them the entirety of my problem, hoping to get some feedback that way, they were just defensive.
The Lamplight Inn is a US Lodging based in Henderson, North Carolina. The Lamplight Inn is located at 1680 Flemingtown Rd, Henderson, NC 27537, USA.
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